{"id":8851,"date":"2023-09-14T15:22:53","date_gmt":"2023-09-14T15:22:53","guid":{"rendered":"https:\/\/theleadersdiagnostic.com\/?page_id=8851"},"modified":"2026-04-14T13:39:57","modified_gmt":"2026-04-14T13:39:57","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/theleadersdiagnostic.com\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section el_name=&#8221;Typography&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h1 data-start=\"284\" data-end=\"300\">Privacy Policy<\/h1>\n<p data-start=\"302\" data-end=\"333\"><strong data-start=\"302\" data-end=\"319\">Last updated:<\/strong> 14\/04\/2026<\/p>\n<hr data-start=\"335\" data-end=\"338\" \/>\n<h2 data-start=\"340\" data-end=\"357\">Privacy Policy<\/h2>\n<p data-start=\"359\" data-end=\"536\">At The Leader\u2019s Diagnostic, your privacy matters. This policy explains how we collect, use, and protect your personal information when you interact with our website or services.<\/p>\n<p data-start=\"538\" data-end=\"647\">We operate in accordance with UK data protection law, including the UK GDPR and the Data Protection Act 2018.<\/p>\n<hr data-start=\"649\" data-end=\"652\" \/>\n<h2 data-start=\"654\" data-end=\"667\">Who we are<\/h2>\n<p data-start=\"669\" data-end=\"718\"><strong data-start=\"669\" data-end=\"696\">The Leader\u2019s Diagnostic<\/strong> is a trading name of:<\/p>\n<p data-start=\"720\" data-end=\"820\"><strong data-start=\"720\" data-end=\"751\">Delicate Persuasion Limited<\/strong><br data-start=\"751\" data-end=\"754\" \/>Manchester, United Kingdom<br data-start=\"780\" data-end=\"783\" \/>Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"790\" data-end=\"820\">hello@theleadersdiagnostic.com<\/a><\/p>\n<p data-start=\"822\" data-end=\"893\">We are the data controller responsible for handling your personal data.<\/p>\n<hr data-start=\"895\" data-end=\"898\" \/>\n<h2 data-start=\"900\" data-end=\"923\">What data we collect<\/h2>\n<p data-start=\"925\" data-end=\"1004\">We only collect information that is necessary to provide our services properly.<\/p>\n<p data-start=\"1006\" data-end=\"1020\">This includes:<\/p>\n<ul data-start=\"1022\" data-end=\"1327\">\n<li data-start=\"1022\" data-end=\"1118\">\n<p data-start=\"1024\" data-end=\"1118\"><strong data-start=\"1024\" data-end=\"1043\">Contact details<\/strong> \u2013 name and email address when you complete a form or download resources.<\/p>\n<\/li>\n<li data-start=\"1119\" data-end=\"1231\">\n<p data-start=\"1121\" data-end=\"1231\"><strong data-start=\"1121\" data-end=\"1142\">Usage information<\/strong> \u2013 limited anonymous website analytics to help improve performance and user experience.<\/p>\n<\/li>\n<li><strong data-start=\"1121\" data-end=\"1142\">Business &amp; related information<\/strong> \u2013 limited to the questions and answers necessary for diagnosis and preparation of reports.<\/li>\n<li data-start=\"1232\" data-end=\"1327\">\n<p data-start=\"1234\" data-end=\"1327\"><strong data-start=\"1234\" data-end=\"1253\">Consent records<\/strong> \u2013 confirmation of your consent selections for privacy and communications.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1329\" data-end=\"1402\">We do <strong data-start=\"1335\" data-end=\"1342\">not<\/strong> collect sensitive personal data or unnecessary information.<\/p>\n<hr data-start=\"1404\" data-end=\"1407\" \/>\n<h2 data-start=\"1409\" data-end=\"1436\">Why we collect your data<\/h2>\n<p data-start=\"1438\" data-end=\"1486\">Your data is used solely for the purposes below:<\/p>\n<ol data-start=\"1488\" data-end=\"1942\">\n<li data-start=\"1488\" data-end=\"1627\">\n<p data-start=\"1491\" data-end=\"1627\"><strong data-start=\"1491\" data-end=\"1525\">To deliver requested resources<\/strong><br data-start=\"1525\" data-end=\"1528\" \/>Such as providing a diagnostic report download, booking information, or responding to direct enquiries.<\/p>\n<\/li>\n<li data-start=\"1629\" data-end=\"1730\">\n<p data-start=\"1632\" data-end=\"1730\"><strong data-start=\"1632\" data-end=\"1659\">To communicate with you<\/strong><br data-start=\"1659\" data-end=\"1662\" \/>When you request a response or choose to receive updates from us.<\/p>\n<\/li>\n<li data-start=\"1732\" data-end=\"1854\">\n<p data-start=\"1735\" data-end=\"1854\"><strong data-start=\"1735\" data-end=\"1761\">To improve our website<\/strong><br data-start=\"1761\" data-end=\"1764\" \/>Using anonymised analytics that help us understand how visitors interact with the site.<\/p>\n<\/li>\n<li data-start=\"1856\" data-end=\"1942\">\n<p data-start=\"1859\" data-end=\"1942\"><strong data-start=\"1859\" data-end=\"1883\">For legal compliance<\/strong><br data-start=\"1883\" data-end=\"1886\" \/>Including maintaining consent records where required.<\/p>\n<\/li>\n<\/ol>\n<hr data-start=\"1944\" data-end=\"1947\" \/>\n<h2 data-start=\"1949\" data-end=\"1976\">Marketing communications<\/h2>\n<p data-start=\"1978\" data-end=\"2044\">You will <strong data-start=\"1987\" data-end=\"2043\">only receive emails from us if you explicitly opt in<\/strong>.<\/p>\n<p data-start=\"2046\" data-end=\"2072\">When completing our forms:<\/p>\n<ul data-start=\"2074\" data-end=\"2222\">\n<li data-start=\"2074\" data-end=\"2145\">\n<p data-start=\"2076\" data-end=\"2145\">Consent to receive marketing communications is <strong data-start=\"2123\" data-end=\"2144\">entirely optional<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2146\" data-end=\"2222\">\n<p data-start=\"2148\" data-end=\"2222\">You can unsubscribe at any time by clicking the link in any email we send.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2224\" data-end=\"2306\">If you do not opt in, we will never use your email address for marketing purposes.<\/p>\n<hr data-start=\"2308\" data-end=\"2311\" \/>\n<h2 data-start=\"2313\" data-end=\"2323\">Cookies<\/h2>\n<p data-start=\"2325\" data-end=\"2379\">Our website uses a small number of cookies to support:<\/p>\n<ul data-start=\"2381\" data-end=\"2463\">\n<li data-start=\"2381\" data-end=\"2413\">\n<p data-start=\"2383\" data-end=\"2413\">Essential site functionality<\/p>\n<\/li>\n<li data-start=\"2414\" data-end=\"2463\">\n<p data-start=\"2416\" data-end=\"2463\">Anonymous analytics (where consent is accepted)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2465\" data-end=\"2625\">You are given full control over your cookie preferences via our on-site consent banner.<br data-start=\"2552\" data-end=\"2555\" \/>Non-essential cookies are <strong data-start=\"2581\" data-end=\"2624\">never activated without your permission<\/strong>.<\/p>\n<p data-start=\"2627\" data-end=\"2725\">Further details about cookie usage are available via your cookie preferences panel on our website.<\/p>\n<hr data-start=\"2727\" data-end=\"2730\" \/>\n<h2 data-start=\"2732\" data-end=\"2762\">Lawful basis for processing<\/h2>\n<p data-start=\"2764\" data-end=\"2827\">We process your data under the lawful bases set out in UK GDPR:<\/p>\n<ul data-start=\"2829\" data-end=\"3066\">\n<li data-start=\"2829\" data-end=\"2904\">\n<p data-start=\"2831\" data-end=\"2904\"><strong data-start=\"2831\" data-end=\"2856\">Contractual necessity<\/strong> \u2013 to provide resources or services you request.<\/p>\n<\/li>\n<li data-start=\"2905\" data-end=\"2969\">\n<p data-start=\"2907\" data-end=\"2969\"><strong data-start=\"2907\" data-end=\"2918\">Consent<\/strong> \u2013 when you opt in to marketing or certain cookies.<\/p>\n<\/li>\n<li data-start=\"2970\" data-end=\"3066\">\n<p data-start=\"2972\" data-end=\"3066\"><strong data-start=\"2972\" data-end=\"2996\">Legitimate interests<\/strong> \u2013 for basic site analytics and service improvement, fully anonymised.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3068\" data-end=\"3071\" \/>\n<h2 data-start=\"3073\" data-end=\"3098\">How we store your data<\/h2>\n<p data-start=\"3100\" data-end=\"3129\">Your personal information is:<\/p>\n<ul data-start=\"3131\" data-end=\"3244\">\n<li data-start=\"3131\" data-end=\"3148\">\n<p data-start=\"3133\" data-end=\"3148\">Stored securely<\/p>\n<\/li>\n<li data-start=\"3149\" data-end=\"3188\">\n<p data-start=\"3151\" data-end=\"3188\">Accessed only by authorised personnel<\/p>\n<\/li>\n<li data-start=\"3189\" data-end=\"3244\">\n<p data-start=\"3191\" data-end=\"3244\">Never sold or shared with third parties for marketing<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3246\" data-end=\"3339\">We retain data only as long as necessary to fulfil its purpose or to meet legal requirements.<\/p>\n<hr data-start=\"3341\" data-end=\"3344\" \/>\n<h2 data-start=\"3346\" data-end=\"3360\">Your rights<\/h2>\n<p data-start=\"3362\" data-end=\"3399\">Under UK GDPR, you have the right to:<\/p>\n<ul data-start=\"3401\" data-end=\"3601\">\n<li data-start=\"3401\" data-end=\"3432\">\n<p data-start=\"3403\" data-end=\"3432\">Request access to your data<\/p>\n<\/li>\n<li data-start=\"3433\" data-end=\"3474\">\n<p data-start=\"3435\" data-end=\"3474\">Request correction of inaccurate data<\/p>\n<\/li>\n<li data-start=\"3475\" data-end=\"3508\">\n<p data-start=\"3477\" data-end=\"3508\">Request deletion of your data<\/p>\n<\/li>\n<li data-start=\"3509\" data-end=\"3541\">\n<p data-start=\"3511\" data-end=\"3541\">Withdraw consent at any time<\/p>\n<\/li>\n<li data-start=\"3542\" data-end=\"3574\">\n<p data-start=\"3544\" data-end=\"3574\">Object to certain processing<\/p>\n<\/li>\n<li data-start=\"3575\" data-end=\"3601\">\n<p data-start=\"3577\" data-end=\"3601\">Request data portability<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3603\" data-end=\"3650\">To exercise any of these rights, contact us at:<\/p>\n<p data-start=\"3652\" data-end=\"3686\"><strong data-start=\"3652\" data-end=\"3686\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3654\" data-end=\"3684\">david@theleadersdiagnostic.com<\/a><\/strong><\/p>\n<p data-start=\"3688\" data-end=\"3749\">We respond to all data requests within statutory time limits.<\/p>\n<hr data-start=\"3751\" data-end=\"3754\" \/>\n<h2 data-start=\"3756\" data-end=\"3779\">Third-party services<\/h2>\n<p data-start=\"3781\" data-end=\"3871\">We use selected service providers that operate under GDPR-compliant agreements, including:<\/p>\n<ul data-start=\"3873\" data-end=\"3953\">\n<li data-start=\"3873\" data-end=\"3890\">\n<p data-start=\"3875\" data-end=\"3890\">Website hosting<\/p>\n<\/li>\n<li data-start=\"3891\" data-end=\"3916\">\n<p data-start=\"3893\" data-end=\"3916\">Email service providers<\/p>\n<\/li>\n<li data-start=\"3917\" data-end=\"3953\">\n<p data-start=\"3919\" data-end=\"3953\">Analytics services (consent-based)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3955\" data-end=\"4054\">All third parties are contractually required to protect your data and operate to UK GDPR standards.<\/p>\n<hr data-start=\"4056\" data-end=\"4059\" \/>\n<h2 data-start=\"4061\" data-end=\"4077\">Data security<\/h2>\n<p data-start=\"4079\" data-end=\"4244\">We have implemented appropriate technical and organisational measures to safeguard personal information and prevent unauthorised access, misuse, loss, or disclosure.<\/p>\n<hr data-start=\"4246\" data-end=\"4249\" \/>\n<h2 data-start=\"4251\" data-end=\"4276\">Changes to this policy<\/h2>\n<p data-start=\"4278\" data-end=\"4437\">We may update this policy occasionally to reflect regulatory changes or improvements to our services. The latest version will always be available on this page.<\/p>\n<hr data-start=\"4439\" data-end=\"4442\" \/>\n<h2 data-start=\"4444\" data-end=\"4454\">Contact<\/h2>\n<p data-start=\"4456\" data-end=\"4518\">If you have questions about this policy or your personal data:<\/p>\n<p data-start=\"4520\" data-end=\"4561\"><strong data-start=\"4520\" data-end=\"4530\">Email:<\/strong> david<a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4531\" data-end=\"4561\">@theleadersdiagnostic.com<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section el_name=&#8221;Typography&#8221;][vc_row][vc_column][vc_column_text] Privacy Policy Last updated: 14\/04\/2026 Privacy Policy At The Leader\u2019s Diagnostic, your privacy matters. This policy explains how we collect, use, and protect your personal information when you interact with our website or services. 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